Due to a large volume of last minute cancellations, late arrivals, and appointment no-shows, a credit card is now required to hold your appointment. Your credit card will not be charged unless you do not cancel your appointment at least 6 hours in advance of your scheduled appointment OR you do not show up. The late cancellation and/or no show policy fee is $50.00. You may reschedule or cancel by calling our office 540.632.1093-you may leave a voicemail if no answer. This policy is in place because we always have a waiting list of people who want an appointment; if someone doesn’t call to let us know they won’t be coming we can’t let someone else have the now empty spot. Thank you for your consideration of this policy when making an appointment.
Please arrive on time ~ your appointment may have to be cut short or rescheduled if you arrive late.
PARENTS: In order to make your visit less stressful for you, if you know that you yourself need treatment, it is highly recommended that you bring another adult or responsible teen to the appointment who can watch your young children in the waiting room during your treatment. We provide a play room, but often young children need assistance and oversight. It will help keep your stress level down as well as the time it takes to complete your treatment.
Please call our office if you have questions and/or wish to book an appointment without booking online.